Terms and Conditions

These terms and conditions are valid for sales made by BoilJet (the "Company") of its products offered on the website. www.boiljet.com. These sales are reserved exclusively for End Users.

Make a purchase through the website www.boiljet.com implies acceptance of the general terms and conditions of sale and no written acceptance of these terms is required. Please read these General Terms and Conditions carefully.

Any person using or accessing the Website becomes a User and this implies full acceptance of all aspects described in these General Terms and Conditions, forming a binding contract between the User and the Company.

In the event that the User does not accept these General Terms and Conditions, the User must immediately cease using the Website. If, however, the User does not comply with the following General Terms and Conditions, BoilJet reserves the right to suspend or cancel the User's order and/or account without any compensation from BoilJet to the End User.

DEFINITIONS:

• Order Confirmation: written to inform the User that BoilJet accepts his order and will arrange delivery of the agreed goods.
• Company: BoilJet, with an address in the Republic of Ireland, registered in the Irish Companies Register.
• Delivery: transport of the products from the warehouses to the place indicated by the User.
• Handling: business activity where people are involved in aspects such as preparing, manufacturing, processing, storing, transporting, distributing, handling, selling, supplying or servicing products.
• Products: list of products sold by BoilJet on this website, which are described on each product page.
• Out of stock: when BoilJet does not have the product in stock in the warehouse in the quantities and under the conditions requested.
• Transaction: sales agreement between the User and BoilJet.
• End User: the natural person who accesses the website.

BoilJet - Article 1: Company

In accordance with the provisions of Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, Users are informed that the website www.boiljet.com is established and operated by BoilJet, a company domiciled in the Republic of Ireland, registered in the Irish Companies Register.

The User may contact our customer service department at the following e-mail address: info@boiljet.com

BoilJet - Article 2: Products

The products offered by BoilJet on its website comply with the highest quality certifications.

BoilJet ensures that the photos are an accurate and true representation of the product offered. In addition, each product has a technical features page.

If there is an error in the description or images that involves a substantial change to the product, the User may return the product within 60 days of receipt.

BoilJet - Article 3: Pricing

3.1 General The prices of our products shown on the website are in Euros, including applicable taxes but excluding delivery and handling.

In accordance with the provisions of Article 68 of Law 37/1992 of 28 December 1992 on Value Added Tax, the supply of products or services shall be deemed to be located in the territory where Spanish VAT applies if the delivery address is in Spanish territory, except for the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the rate legally in force at any given time depending on the specific item in question.

For orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT in accordance with the provisions of Article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and duties in accordance with the regulations in force in each of these territories.

The costs will be indicated when the order is validated and before payment and will be included in the invoice.

BoilJet reserves the right to modify the prices of the products at any time, however, the price to be invoiced will be the price existing at the time the order is registered on the website.

Orders are not considered to have been placed until payment has been received by BoilJet.

BoilJet reserves the right to cancel the order in the following cases:

• Orders placed at a price much lower than the selling price due to an error that can be clearly identified as such by the User.
• Suspected fraud orders.
• Orders out of stock even if they have not been notified on the website.
• Orders placed in a currency other than the currency of the delivery address.
• When there are previous orders pending payment.

In such cases, the company will reimburse the full amount of the order.

3.2 Deliveries within the European Union

The amount of the order has been calculated including the relevant taxes. The tax applied corresponds to the tax in force in Spain.

3.3 Deliveries outside the European Union

The price displayed on the website (and charged) never includes taxes. Because of this, an additional customs fee may be required, for which BoilJet will not be liable at any time.

Please check with your customs broker for the amount of these taxes.

3.4 Prices and currency

All orders must be placed in the local currency of the place of receipt (delivery address). However, all payments for orders are made in Euros, so the equivalent price in all currencies is applied at the time of payment. Users accept that payment service providers may charge transaction, currency conversion or other fees depending on the currency or payment method selected, and the Company shall not be liable for such fees.

The currencies available are:

• Euro - European Union and rest of the world
• Pound sterling - United Kingdom

BoilJet reserves the right to cancel any order placed in a currency other than the currency of the delivery address.

BoilJet - Article 4: Ordering

When placing an order on the website www.boiljet.comThe User acknowledges knowledge and acceptance of these terms and conditions.

The order is considered to have been placed once the order has been confirmed and payment has been made. However, the order is only considered final when BoilJet has received the order amount.

BoilJet - Article 5: Availability

Products are available as long as they are visible on the website. www.boiljet.com and subject to stock availability.

In the event that a product is out of stock after an order has been placed, the User will be contacted by email or telephone to inform him/her of the situation. In this case, he/she will be informed of the options for:

• Partial delivery.
• Give a new delivery date.
• Change the order.
• Cancel the order.

If the order is cancelled in full, a refund of the full amount paid will be issued within 15 days in the same manner in which payment was made.

If a partial cancellation is requested, a partial refund equivalent to the cancelled portion will be issued within 15 days in the same manner as the payment was made.

The Company shall not be liable for any delay or failure resulting from force majeure beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, epidemics, pandemics or diseases, strikes or shortages of transportation, fuel, energy, labour or materials.

The Company is not responsible for the truthfulness or accuracy of the information provided by Users. If, for any reason, the Company becomes aware that false, inaccurate or incomplete information has been provided, it will deny the User in question access to the Website.

BoilJet - Article 6: Payment methods

6.1 Payment methods Online orders can be paid for by credit card or ApplePay.

Accepted cards are Visa, Mastercard, American Express.

The User's account will be debited immediately, although it may not appear on the account for a few days due to the customer's own bank.

The order is only considered to have been placed when the money has been paid into the BoilJet account.

Purchases are confidential and we use SSL protocol for the encryption of information.

BoilJet does not have access to these bank details, nor are they stored on any server owned by BoilJet.

For this reason, you will be asked to re-enter your payment details for each new transaction on the website.

When you press the payment button, our system verifies the validity of the credit card, this protects against fraud and misuse of the card. Our system classifies the risk of the transaction as low, medium and high, in the event that a medium or high level of fraud is detected, we reserve the right to verify the identity of the buyer before placing the order.

6.2 Secure payment BoilJet also verifies the reliability of the information entered when registering an order. This is part of our commitment to protect our Users against fraud.

BoilJet has a procedure for verifying buyer information in order to prevent and avoid fraudulent use of your bank details.

Consequently, BoilJet reserves the right to ask the User for a copy of both sides of his proof of identity and delivery address. The order will only be dispatched once these documents have been received and verified. These documents must be sent within 6 days of the request. These documents will never be sent to third parties (except for legal requirements). The User will always have the right to access, modify or delete in accordance with the Data Protection Act.

Users further confirm, under their sole responsibility, that they are authorised to use the payment method of their choice when making any type of transaction through the Website. If the payment method cannot be verified, is invalid or cannot be accepted by the payment platform, it will be automatically suspended or cancelled.

The Company shall not be liable for any loss that Users may suffer as a result of incorrect information provided for their method of payment.

BoilJet - Article 7: Product delivery

7.1 General Products purchased on the BoilJet website are delivered to most countries, if you would like to know if we deliver to your country, please refer to the shopping guide.

Delivery times depend on preparation and transit times, which may vary from country to country.

Products will be delivered to the address you enter during the checkout process. BoilJet reserves the right to split deliveries into several smaller deliveries without affecting the cost to the buyer.

BoilJet is not responsible for the consequences of late delivery due to transport or customs problems. If your order has been delayed, please contact us and we will find the best option available.

7.2 Delivery methods BoilJet will choose the best delivery method for each region. Transit times vary from 3 to 10 days, depending on the destination.

7.3 Delivery problems If the User is not present at the time of delivery to receive the order at the address indicated by the User when placing the order: the transport agency will contact the User indicating the procedure to follow.

If the package is returned because it was undeliverable, the User will be notified automatically by e-mail. If no response is received from the User within 48 hours. BoilJet reserves the right to cancel the order, in which case delivery costs will not be refunded under any circumstances.

Upon receipt of the package, the User must:

• Verify that the product received matches the order and that both the product and its box are in perfect condition.
• If there are any problems, you should contact us via the contact form on the website.

Complaints about transport damage are valid within 24 hours and must first be made to the carrier.

Complaints about products have a period of 7 days.

All these deadlines are counted from the date of receipt. No claims of any kind will be accepted outside the stipulated deadlines.

7.4 Late delivery

In the event that a delivery is delayed, the User should contact BoilJet's customer service department via the contact form on the website.

BoilJet - Article 8: Right of withdrawal

8.1 Returns In accordance with European law 2011/83/EU, the consumer (natural person who has placed an order with BoilJet for non-commercial, industrial or professional purposes) has a period of 15 (fifteen) days to exercise his/her right of withdrawal.

You have the right to exercise this right without explanation and without penalty.

The 15-day period starts from the receipt of the order. If the period ends on a Saturday, Sunday or public holiday, it will be extended to the next working day.

To exercise your right of withdrawal, please contact us via the contact form on the website.

8.2 Exceptions In accordance with EU law 2011/83/EU, the right of withdrawal cannot be exercised for orders of the products listed below. Orders can only be cancelled before delivery.

• Customised products or products with modifications requested by the User.
• Products that are sealed and unsealed at the time of return.
• Products susceptible to rapid deterioration.
• Products which, after delivery and taking into account their nature, have become inseparably mixed with other goods.
• Any of the other exceptions established in Royal Legislative Decree 1/2007, of 16 November.

8.3 Returns If the product does not meet the requirements, you may return the product within 60 days of receipt, subject to the following conditions:

• You should return the products as soon as possible, but no later than 60 days after you have communicated your wish to return them.
• The products must be properly protected (if possible in their original packaging), in perfect saleable condition (no damage, signs of use, etc.) and accompanied by their accessories.
• Labels should not be attached directly to the hull box, as the product box is for presentation and is not the final transport box.
• Products must not have been used, except in cases where use is necessary to verify the validity of the product. In any case, use must be minimal to ensure proper functioning and no signs of use.
• Packages without identification (name, surname, address and order number) will not be accepted. In any case, the costs of return shall be borne by the User.
• Please, in any case, before returning the product, it is ESSENTIAL to contact our customer service department via the contact form on the website.

The return of the products implies the right to receive the amount paid for them.

The following rules apply:

• The financial refund will always be made in the same method of payment.
• The refund will be made in full, without discounts or commissions of any kind.
• The return period is 15 days from receipt of the product.
• In accordance with banking legislation, no refunds can be made to expired credit cards. In such a case, BoilJet reserves the right to request additional documentation in order to proceed with the refund.

BoilJet - Article 9: Protection of personal data In accordance with the Data Protection Act, you may at any time exercise your right to rectify, cancel or object to the processing of your personal data by sending an email to this link or by contacting our customer service team via the contact form on the website.

We also inform you that we use email senders and other marketing platforms and therefore your data may be transferred to the USA to process your personal data, if you prefer to object to this, please contact us via the contact form on the website.

Personal data (name, address, e-mail address and telephone number) may be transferred to third parties to ensure that an order is delivered correctly.

The Company does not collect or solicit personal data from minors under the age of 18, so if, despite the provisions of these General Terms and Conditions, a minor accesses the Website, he or she should not continue with the registration. If the Company becomes aware that information has been collected from a User who is a minor, it will immediately delete the User's account.

Cookie Policy

Website analytics services (e.g. Google Analytics or similar tools) are used to help the website analyse how users use the website and to improve its usability, but in no case are they associated with data that can identify the user.

Cookies are files sent to the browser for the purpose of recording the User's activities during their browsing time and to improve navigation on the site. The information obtained is completely anonymous, and in no case can it be associated with a specific, identified User.

Users can configure their browser to enable or disable cookies and to prevent cookies from being installed on their computer by following these instructions:

• Google Chrome: https://support.google.com/accounts/answer/61416?h...
• Firefox: https://support.mozilla.org/es/kb/habilitar-y-desh...
• Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/b...

Google's cookie policy can be found here:

• https://www.google.com/intl/es_es/policies/technol...

BoilJet - Article 10: Jurisdiction

These rules are subject to Irish law.

In the event of any dispute regarding the interpretation, execution or validity of these general terms and conditions of sale, the competent jurisdiction shall be that of Galway.

In the event of a dispute, an amicable resolution will be sought prior to any legal action.

Please contact us via the contact form on the website if you have any questions about these terms and conditions of sale.

BoilJet - Article 11: Intellectual and Industrial Property Rights

The Intellectual and Industrial Property Rights of the Website are the property of the Company, which has exclusive rights to use them in any form and, in particular, the rights of reproduction, distribution, communication to the public and transformation. Therefore, all computer, graphic, advertising, photographic, multimedia, audiovisual and design material, as well as all content, texts and databases made available to Users are the property of the Company.

The third party holders of Intellectual and Industrial Property Rights over photographs, logos and any other symbol or content included in the Website have granted their corresponding authorisation to reproduce, distribute and make them available to the public.

The User acknowledges that under no circumstances does acceptance of these General Terms and Conditions confer any right, licence or authorisation to perform prohibited acts. The User expressly acknowledges that the reproduction, modification, distribution, commercialisation, decompilation, disassembly, use of reverse engineering techniques or any other means to obtain the source code, as well as the transformation or publication of any unauthorised benchmark test results of any of the elements and utilities integrated within the development of the Website constitutes a direct and serious infringement of the legitimate Intellectual Property Rights of the Company, and accordingly, the User agrees not to take any of the aforementioned actions, and the Company reserves the right to take any legal action it deems appropriate to defend its legitimate interests and rights.

The Website may contain links to third party websites, applications, services or resources, which are subject to different terms and conditions and have their own privacy policies. In relation to these aspects, the Company accepts no responsibility or liability whatsoever, and its links to such services do not imply any endorsement.

BoilJet - Article 12: User Obligations

By accepting these General Terms and Conditions, Users agree:

• Use the other contents of the website correctly and responsibly, refraining at all times from using them in an illicit or illegal manner or in a manner that may infringe the interests of third parties.
• Act courteously and respectfully when communicating or interacting among Users or with the Company.
• Not to disseminate, distribute or share content that undermines the fundamental rights to honour, image and personal and family privacy of third parties and, in particular, those involving minors.
• Not to disseminate, distribute or share content that promotes ideas that are racist, xenophobic, obscene, pornographic, defamatory, fraudulent or otherwise contrary to morality or public order.
• Report, as soon as possible, any infringement of which they become aware carried out by any other User, especially if they are under 18 years of age.
• Not to access other Users' accounts in an unauthorised and illegal manner.
• Do not introduce computer viruses, defective files or any other software that violates information technology security.
• Not to infringe the Intellectual and Industrial Property Rights of the Company or third parties.
• Not to alter, modify, tamper with or disable the content of the Website without the prior written consent of the Company.
• Hold the Company harmless from any and all liability for any damage, financial loss, expense or liability arising from the products purchased.
• Not to resell, deep-link, use, copy, monitor (e.g., spider, scrape), display, download or reproduce the content, information, software, products or services available on the Website for any commercial or competitive activity.
• Do not use bots, crawlers, scrapers or other automated means to access or collect data or other content on or otherwise interact with the Website.

Users who intentionally or unintentionally breach the above obligations shall be liable for any loss or damage suffered by the Company as a result of their actions, and the Company reserves the right to take any action necessary to defend its legitimate interests.

BoilJet - Article 13: Safety

The Company will, to the extent possible, take reasonable steps to ensure that the Website protects all information received from Users. Notwithstanding the foregoing, the User agrees to:

• Not to introduce any viruses or malicious code of any kind on the Website.
• Do not request login information or access an account belonging to another User.
• Not to use the Website for unlawful, misleading, malicious or discriminatory acts.
• Not to take any action that may disable, overload or impair the proper functioning of the Website.
• Do not provide false names and information.
• Do not provide false personal information or create an account for others without their permission.
• Not to transfer the User account you administer to anyone else without the prior written consent of the Company.
• Not to post content or take any action on the Website that infringes or violates the rights of third parties or violates applicable law.

BoilJet - Article 14: Modification

The Company reserves the right, at its sole discretion, to modify the Website and to alter these Terms and Conditions, including the prices of the products, at any time, in order to adapt them to the legal or regulatory provisions in force or in the process of being adopted, to any ruling issued by a Court, consumer agency or any other competent authority.

BoilJet - Article 15: Partial invalidity

If at any time the total or partial invalidity of any of the clauses of these General Terms and Conditions is decreed, such invalidity shall have no binding force, without this invalidity affecting in any way the legality, validity or enforceability of other clauses, which shall therefore be considered as valid, effective and binding for the Users and the Company.

The failure of either party to request the application of any provision of these terms and conditions on a permanent or temporary basis shall in no event be deemed to be a waiver of such provision.

BoilJet - Article 16: Duration

The existing agreement between the Users and the Company governed by these General Terms and Conditions of Use shall remain in force until terminated by the Users or the Company.